If you’re applying for or receiving a SASSA grant (e.g. SRD R350), here are the official, safe ways to check your application or payment status in South Africa as of August 2025:
How to Check Your SASSA Status
1. Online via the Official Website
- Visit the official site: srd.sassa.gov.za (must end in .gov.za or sassa.gov.za) (Careers Portal)
- Navigate to the “Grant Status” / “Check Status” page.
- Enter your ID number and the cellphone number you registered with.
- You’ll need to complete a captcha or OTP verification as prompted.
- After submitting, your status will appear—along with payment dates if approved. (MoneyToday, Sassa Status, Quick Read Magazine, Skills Portal)
2. WhatsApp
- Save 082 046 8553 in your contacts as “SASSA Status Check (GovChat)”.
- Open WhatsApp and message “SASSA” or “STATUS”. (Sassainsider)
- You’ll be guided to confirm your ID or reference number, or the cellphone used to register.
- The bot will reply with your application status (e.g., Approved, Pending, Declined) and upcoming or recent payment date. (Sassainsider)
3. SMS
- Send an SMS with your 13‑digit South African ID number to:
- Either 082 046 8553 (same line used for WhatsApp), or
- 31469 (official SMS number) (Quick Read Magazine, SASSA Status Check, MoneyToday)
- You’ll receive a reply containing your grant status.
4. USSD Code
- Dial a USSD on your phone:
- *120*69277# or *120*3210# (depending on the latest supported code). (Sassa Status)
- Follow prompts and enter your ID number.
- Your status will show on the screen—ideal if you have no internet or WhatsApp.
5. Phone Call
- Call the SASSA Toll‑Free Call Centre at 0800 60 10 11 (or 0800 601 012). (MoneyToday, Sassa Status)
- Provide your ID number and reference or cellphone to the agent.
- You will be informed of your current application or payment status.
6. In‑Person at a SASSA Office
- Visit your nearest SASSA office.
- Bring your ID and any application documents or reference number.
- Ask an official to check your status.
- You can also withdraw cash (up to R500 monthly) or get emergency assistance if bank details aren’t on file. (SASSA Status Check, MoneyToday, Sassa Status)
7. Via the Moya App or GovChat Services
- Download the Moya Data-Free App (Android/iOS).
- Use the SASSA or SRD section to enter your ID and cellphone and check status. (Sassa Status)
Recommended Order of Use
- Start with official online, WhatsApp, or SMS — they’re free, quick, and work 24/7.
- USSD is handy if you lack mobile data or WhatsApp access.
- Use phone or in-person visits only if digital methods fail or if you need help resolving a declined or pending status.
Security Tips & Appeals
- Only use official SASSA channels (URLs ending in .gov.za and phone number 082 046 8553).
Numerous fake sites impersonate SASSA—avoid them to protect your personal data. (Careers Portal) - Scam alert: fraudsters may try to register using your number and urge you to reply “Yes” on SMS prompts. This is a scam—do not respond and report it to SASSA or your mobile provider. (Reddit, Reddit, Reddit)
- If your status shows “Declined”, you can appeal within 30 or 90 days (depending on the grant). Check on the SASSA site and follow the appeal guidelines carefully. Keep copies of all communication. (FundiConnect)
Summary Table
Method | How to Use | Info Needed | Cost | Availability |
---|---|---|---|---|
Website | srd.sassa.gov.za portal | ID + cellphone | Data only | 24/7 |
Chat 082 046 8553 | ID / reference or phone | Data | 24/7 | |
SMS | Text ID to 082 046 8553 or 31469 | ID | SMS rate | 24/7 |
USSD | Dial *120*…# | ID | Airtime | Mobile-only |
Call Centre | 0800 number | ID + reference/phone | Free call | Weekdays 8‑16h |
In‑Person | Local SASSA office | ID, documents | Travel cost | Office hours |
Moya App | Mobile app | ID + cellphone | Data free | 24/7 |
If you’d like, I can walk you through any of these methods step-by-step—just say which one you’d prefer.