JOB DESCRIPTION
As a Telesales Agent at Mr Price Money, you will have the thrilling opportunity to engage with our current customers and present them with our newest telecommunications products. Utilizing engaging campaign scripts, you will facilitate sales and assist our customers in maintaining their connectivity.
RESPONSIBILITIES
Direct Sales:
Reach out to potential customers to provide information and clarify the products available. Conduct prepared sales presentations, utilizing a script that outlines the products, to persuade prospective customers to make a purchase. Clearly explain product features and pricing, while addressing any inquiries from customers. Ensure compliance with FAIS, FICA, and POPIA regulations during customer interactions and correspondence.
Maintain and update customer information within the customer debtor system (CDS). Ensure call quality aligns with established service level agreements (SLAs).
Updating Personal Information:
mmmPrecisely update customers’ personal, employment, and contact information to guarantee accurate communication and regular follow-up when addressing overdue accounts.
What’s in it for you:
- Meet your targets and benefit from uncapped incentives.
- We provide extensive learning and development opportunities to support your career advancement.
- Enjoy discounts on products at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- After one year of permanent employment, you will have the opportunity to participate in our share scheme, allowing you to become a part-owner in the company’s success. Enhance your financial security through the long-term growth of your shares.
- Experience a vibrant work environment—join a dynamic and energetic team where each day presents new challenges.
- Participate in health and wellness programs designed to keep you healthy and satisfied with our comprehensive benefits.
- Receive recognition and rewards for your accomplishments through our exciting incentive programs.
QUALIFICATIONS
Education:
- Grade 12 or equivalent.
Experience:
- A minimum of 1 year of experience
Knowledge and Skills:
- A comprehensive knowledge of sales strategies and the telecommunications sector.
- Adept at persuading and engaging customers effortlessly.
- Excel in a results-driven setting and take pleasure in surpassing goals.
- Manage rejection with poise and recover swiftly.
Introduction to the Telesales Agent Position at Mr Price Money
If chatting on the phone and convincing people sounds like your jam, then hold onto your headsets because Mr Price Money is on the hunt for a Telesales Agent to join their team. Keep reading to find out more about this exciting opportunity!
Overview of Mr Price Money
Mr Price Money isn’t just about fashionable threads; they’re also in the business of making bank transactions smoother than a fresh jar of peanut butter. With a focus on financial solutions that are as stylish as their clothing, Mr Price Money is the place where finance meets flair.
About the Telesales Agent Role
Picture this: you, a phone, and a mission to spread the word about Mr Price Money’s fabulous financial offerings. As a Telesales Agent, your role is to dial up potential customers, charm them with your words, and potentially turn them into loyal patrons of Mr Price Money. It’s like being a smooth-talking superhero, but instead of a cape, you have a headpiece and a can-do attitude.
Responsibilities and Duties of the Telesales Agent
Key Responsibilities
Your main gig as a Telesales Agent includes reaching out to customers via phone calls, explaining Mr Price Money’s services with pizzazz, and hitting those sales targets like a pro. You’ll be the voice behind the brand, so polish up those vocal cords and get ready to chat your way to success.
Day-to-Day Duties
On a typical day, you’ll be making calls, putting your persuasive powers to good use, and keeping track of your interactions in the system. It’s all about striking the balance between being friendly and getting down to business, so prepare to juggle that phone like a pro.
Qualifications and Skills Required for the Role
Education and Experience
While a degree in charm and a PhD in persuasion might not be real things (yet), a high school diploma or equivalent will do just fine for this role. Experience in sales or customer service can give you a leg up, but a winning smile and a can-do attitude are your best assets.
Essential Skills
To rock it as a Telesales Agent at Mr Price Money, you’ll need top-notch communication skills, a knack for building rapport over the phone, and the resilience to handle objections like a pro. If you can talk the talk and walk the sales walk, then this role could be a perfect fit for you.
Benefits and Perks of Working as a Telesales Agent at Mr Price Money
Competitive Salary and Commission Structure
Cha-ching! As a Telesales Agent at Mr Price Money, you can look forward to a competitive salary and commission structure that rewards your sales prowess. The more you sell, the more you earn – it’s as simple as that.
Health and Wellness Benefits
At Mr Price Money, they care about more than just your sales numbers; they also want you to feel your best inside and out. That’s why they offer health and wellness benefits to keep you feeling tip-top while you’re busy sealing those deals. Say hello to a healthier, happier you!
Training and Support Provided for Telesales Agents
Onboarding Process
Joining the Mr Price Money telesales team is like embarking on a thrilling adventure – but without the mosquitoes. Our comprehensive onboarding process ensures that you’ll be equipped with all the necessary tools and knowledge to kickstart your telesales journey with confidence. From learning about our products and services to mastering the art of effective communication, we’ve got your back every step of the way.
Ongoing Training and Development Opportunities
At Mr Price Money, we believe that learning never stops – just like that bag of chips you can never seem to finish. That’s why we provide ongoing training and development opportunities to help you sharpen your telesales skills and stay ahead of the game. Whether it’s refining your pitch or learning new sales techniques, we’ll ensure that you’re always at the top of your telesales game.
How to Apply for the Telesales Agent Position
Application Process
Ready to dive into the exciting world of telesales at Mr Price Money? Applying is as easy as pie – or at least, easier than trying to assemble that flat-pack furniture you bought last weekend. Simply submit your application online through our user-friendly platform, and our team will take it from there.
Tips for a Successful Application
To stand out from the telesales crowd and increase your chances of landing this awesome opportunity, here are a few insider tips: tailor your resume to highlight your sales experience, showcase your excellent communication skills, and let your enthusiasm shine through in your cover letter. Who knows, you might just be the next telesales superstar!
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Career Growth Opportunities within Mr Price Money
Potential Career Paths
At Mr Price Money, the sky’s the limit when it comes to your career growth. As a telesales agent, you’ll have the opportunity to explore various career paths within the company, whether it’s moving up the telesales ladder or venturing into other exciting roles across different departments. The choice is yours – just like choosing between coffee or tea in the morning.
Advancement Criteria
Dreaming of climbing the corporate ladder faster than you can say “Hello, this is Mr Price Money calling”? Our advancement criteria are designed to help you reach your career goals faster. By demonstrating exceptional sales performance, mastering your role, and showing dedication to your professional growth, you’ll be well on your way to unlocking new opportunities within Mr Price Money.
Conclusion and Next Steps
And there you have it – a sneak peek into the world of telesales at Mr Price Money. If you’re ready to embark on an exciting telesales journey filled with endless learning opportunities, career growth potential, and a dash of fun, then what are you waiting for? Take the plunge, submit your application, and who knows, you might just be the next telesales superstar at Mr Price Money!In conclusion, the Telesales Agent position at Mr Price Money offers a unique opportunity for individuals looking to excel in the world of finance and sales. With a supportive work environment, competitive benefits, and clear paths for career advancement, joining our team could be the first step towards a successful and fulfilling future. Take the leap and apply today to kickstart your journey with Mr Price Money.
